{"id":18528,"date":"2021-11-03T18:34:02","date_gmt":"2021-11-03T23:34:02","guid":{"rendered":"http:\/\/santamargarita.edu.pe\/web3\/?page_id=18528"},"modified":"2023-12-05T16:47:55","modified_gmt":"2023-12-05T21:47:55","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/santamargarita.edu.pe\/web3\/libro-de-reclamaciones\/","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"\n<h2 style=\"text-align:center\">Libro de Reclamaciones<\/h2>\n\n\n\n<p class=\"has-text-align-center\">D.S. N\u00b0 037-2011-PCM<\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f18527-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"18527\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/web3\/wp-json\/wp\/v2\/pages\/18528#wpcf7-f18527-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"18527\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f18527-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label><strong> Fecha* <\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"fecha\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"dd\/mm\/aaaa\" value=\"\" type=\"date\" name=\"fecha\" \/><\/span> <\/label>\n<\/p>\n<p><label><strong> Nombre de la persona natural o raz\u00f3n social de la persona jur\u00eddica*<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese nombre completo\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span> <\/label>\n<\/p>\n<h3>1. IDENTIFICACI\u00d3N DEL CONSUMIDOR RECLAMANTE\n<\/h3>\n<p><label><strong> Nombre*<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nombrereclamante\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese su nombre completo\" value=\"\" type=\"text\" name=\"nombrereclamante\" \/><\/span> <\/label>\n<\/p>\n<p><label><strong> Domicilio*<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"domicilio\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese su direcci\u00f3n domiciliaria\" value=\"\" type=\"text\" name=\"domicilio\" \/><\/span> <\/label>\n<\/p>\n<p><label><strong> DNI\/CE*<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"dni\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese su n\u00famero de documento de identidad\" value=\"\" type=\"text\" name=\"dni\" \/><\/span> <\/label>\n<\/p>\n<p><label><strong> Tel\u00e9fono*<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese su n\u00famero de tel\u00e9fono\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span> <\/label>\n<\/p>\n<p><label><strong> Email*<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label><strong> Padre o Madre (para el caso de menores de edad)<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"padremadre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese su nombre completo\" value=\"\" type=\"text\" name=\"padremadre\" \/><\/span> <\/label>\n<\/p>\n<h3>2. IDENTIFICACI\u00d3N DEL BIEN CONTRATADO\n<\/h3>\n<p><label><strong> Bien o servicio contratado*<\/strong> <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"bienservicio\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"bienservicio\" value=\"Servicio\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Servicio<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"bienservicio\" value=\"Producto\" \/><span class=\"wpcf7-list-item-label\">Producto<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label><strong> Descripci\u00f3n*<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese la descripci\u00f3n del bien o servicio contratado\" name=\"descripcion\"><\/textarea><\/span> <\/label>\n<\/p>\n<h3>3. DETALLE DE LA RECLAMACI\u00d3N\n<\/h3>\n<p><label><strong> Reclamo: Disconformidad relacionada a los productos o servicios*<br \/>\nQueja: Disconformidad no relacionada a los productos o servicios; o malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.<\/strong> <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"reclamoqueja\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"reclamoqueja\" value=\"Reclamo\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Reclamo<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"reclamoqueja\" value=\"Queja\" \/><span class=\"wpcf7-list-item-label\">Queja<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label><strong> Detalle*<\/strong><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"detalle\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese el detalle del reclamo o queja\" name=\"detalle\"><\/textarea><\/span> <\/label>\n<\/p>\n<p>(*) Campos obligatorios\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Libro de Reclamaciones D.S. N\u00b0 037-2011-PCM<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18528","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Libro de Reclamaciones - Colegio Santa Margarita<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/santamargarita.edu.pe\/web3\/libro-de-reclamaciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Libro de Reclamaciones - Colegio Santa Margarita\" \/>\n<meta property=\"og:description\" content=\"Libro de Reclamaciones D.S. 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